How does Unbaggaged work?

man carrying luggage to hotel door for woman and man on holiday

Quick Answer

Unbaggaged offers a premium, mobile luggage storage service primarily in London. You book online, specifying pick-up and drop-off times and locations. A vetted driver collects your bags, stores them securely, and returns them to you when and where you need them. It's a convenient alternative to station lockers or leaving bags at your hotel, with prices starting from £22 for transport and £15 per bag for storage.

Tired of Dragging Your Luggage Around London?

Exploring a city like London is much less fun when you're weighed down by suitcases. Whether you've checked out of your accommodation early, have a late flight, or just need a few hours bag-free, finding convenient storage can be a hassle. Traditional station lockers often have queues and size restrictions, while leaving bags at hotels isn't always possible or practical. That's where Unbaggaged comes in – offering a seamless, secure, and mobile luggage storage solution designed for your convenience.

Smiling person handing over luggage for Unbaggaged pick-up service

How Unbaggaged Works: Step-by-Step

Using Unbaggaged is designed to be simple and stress-free. Here’s how you can liberate yourself from your luggage:

Convenient Drop-Off

At the pre-arranged time, your driver will meet you at your chosen drop-off location – whether that's the airport, a train station, your new hotel, or anywhere else within our service area. Collect your bags and continue your journey, hassle-free!

Secure Storage

Your luggage is then transported to one of our secure storage facilities. We treat your belongings with care, ensuring they are kept safe and sound until you need them back. Unlike storing bags in a busy shop corner via an app, our focus is solely on secure luggage management.

Meet Your Driver for Pick-Up

On the day of your booking, a friendly, vetted Unbaggaged driver will meet you at your specified pick-up location and time. You'll receive driver details beforehand for peace of mind. Hand over your bags, which will be securely tagged.

luggage storage poster with blue background and hand holding phone of booking unbaggaged service

Book Your Storage Online

First, head over to our website. You'll need to enter your desired pick-up location (hotel, station, office, etc.), date, and time. Then, specify your drop-off location, date, and time. Finally, tell us how many bags you need storing. The process is quick and intuitive – you can secure your booking online in minutes.

Understanding Unbaggaged Pricing

We believe in transparent pricing. Here’s a breakdown of the costs:

  • Transport Fee: This covers both the pick-up and drop-off service by our driver.
    • £22 (for service between 8am – 6pm)
    • £40 (for service between 6pm – 8am - out-of-hours)
  • Storage Fee: £15 per bag for the initial storage period (typically same-day or up to 24 hours, check booking details).
  • Extended Storage: Need storage for longer? It's just £8 per additional day, per bag.

Compared to the potential cost and inconvenience of station lockers (often £15+ per bag for 24hrs, requiring you to travel to *them*) or the uncertainty of hotel storage, Unbaggaged provides a premium, door-to-door service for comparable, transparent value.

Why Choose Unbaggaged Over Alternatives?

Unbaggaged isn't just another storage option; it's a service upgrade. Here's why savvy travellers choose us:

  • Ultimate Convenience: We come to you! No need to detour to a station locker or rely on hotel goodwill. We pick up and drop off where it suits your schedule.
  • Security First: Your bags are tagged, transported by vetted drivers, and stored in secure, dedicated facilities – not just a back room or shop floor.
  • Flexibility: Need bags moved from your morning hotel to your evening Airbnb? Or directly to the airport? We handle the logistics.
  • Time-Saving: Skip the queues and the hassle. Spend your valuable time exploring, dining, or relaxing, not worrying about your luggage.
  • Peace of Mind: Knowing your luggage is safe and will be exactly where you need it, when you need it, is priceless.

For a truly seamless travel experience in London, Unbaggaged offers a level of service and convenience that traditional luggage lockers simply can't match.

Frequently Asked Questions (FAQ)

Is my luggage safe with Unbaggaged?

Absolutely. Security is our top priority. All bags are securely tagged, handled by vetted drivers, and stored in our secure facilities. We also provide tamper-proof seals for extra peace of mind.

Where exactly is my luggage stored?

Your luggage is stored in secure, dedicated storage facilities within our operational area. For security reasons, we don't disclose the exact locations publicly, but rest assured they are not accessible to the public and are monitored.

What happens if my plans change? Can I modify my booking?

We understand travel plans can change. Please contact our customer service team as soon as possible if you need to modify your pick-up or drop-off times or locations. We'll do our best to accommodate changes, though modifications are subject to availability and may incur fees depending on the notice given.

What areas does Unbaggaged operate in?

Unbaggaged primarily operates within central London zones. Please check our service area map on the website or enter your desired pick-up and drop-off postcodes during the booking process to confirm coverage.

Are there size or weight restrictions?

We can accommodate standard suitcase sizes and weights. If you have oversized items (like sports equipment or musical instruments), please contact us in advance to ensure we can handle them appropriately. Details are available during the booking process.

Ready to Travel Lighter?

Don't let luggage dictate your plans. Experience the freedom of exploring London unburdened. It's simple, secure, and incredibly convenient. Ready to ditch the bags?

Book your luggage storage with Unbaggaged today!

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